I am a returning customer, had as expected experience the first two orders, but my 3rd order with ZPHC has proven that they cannot be trusted with high-value shipments. After spending over $1,100 USD, the package arrived with significant errors that the vendor refuses to fix. Specific Discrepancies:
• Unauthorized Substitutions: I paid for dual-chamber pens, but they sent standard containers instead. Of the product
• Wrong Products and quantity : I purchased the Glow Pro Mix(2box), but they substituted it with Ultra Rehab Mix without my consent(1box)
• Missing Items: Multiple pens that were part of the paid order were missing from the box entirely.
