Their prices are some of the highest you can find out there, but they kind of make it up with their exceptional support staff, which is literally the best I've seen. i dm them on Telegram asking about my tracking number for the Humalog I placed an order (which they don't provide), but they answered me in no time. I'd say less than 2 minutes, and even though they don't provide tracking, he told me to sign in with USPS Informed dispatch and helped me confirm if my package was there, which it was.